For service business owners with 5–15 staff

Get 5 hours back
every week.

I find what's eating your time, handle it for you, and make sure it sticks — starting in week one.

See if this fits your business

I work with a small number of businesses at a time · 2 spots open now · $1,000/month · No lock-in

Average client recovers 5+ hours/week in month one.

Paul Seville, AI automation consultant based in Sydney, Australia

Paul Seville
Automation Consultant

You started this business for freedom.
This isn't it.

Same emails. Same reports. Same follow-ups. Every Tuesday looks like last Tuesday. You're not falling behind — you're running in place. And no matter how early you start or how late you stay, you can't seem to get ahead of it.

You're losing hours you can't get back.

You're not falling behind because you're not working hard enough. You're falling behind because the business was built to run through you — and it still does, on everything. Every approval, every update, every follow-up. That's not a you problem. That's a systems problem.

1 hr 36 min — That's how much of your day is lost to tasks that could be handled automatically. You're not alone. This is the average across 2,000 small business owners. It's not a personal failure. It's a structural one.

Some of your competitors already figured this out.

Their quotes come back faster. Their cost per job is lower. Their response times are better. You can feel it — the jobs you used to win easily now take more effort. The gap isn't closing on its own. And every month it doesn't, it gets harder to close.

Repeat business is the easiest money you're not collecting.

You know who your best customers are. You've been meaning to set something up — a follow-up sequence, a check-in, a reactivation offer. You just never get to it. That's recurring revenue slipping away every month. Not because you don't care. Because you never have time.

This is fixable.
It just hasn't been fixed yet.

None of this is permanent.

It's a systems problem. And systems can be fixed — faster than you think. Here's what that looks like.

What changes

Every part of your business
that's leaking time right now.

Six places where service businesses lose hours every week — and what each one looks like when it's fixed.

New enquiries

You or someone on your team manually responds to the same questions all day. Average: two hours gone before lunch.

New enquiries get an instant, personalised response. Qualifying questions happen automatically. Meetings book themselves. You find out when someone's ready — not before.

Quoting and proposals

A proposal takes days. Sometimes a week. By the time it lands in their inbox, they've had two more conversations with your competitors.

First draft assembled in minutes from the brief. You review, adjust, send. Quote lands same day. You win jobs your competitors haven't even quoted yet.

Client onboarding

Every new client gets the same welcome email, the same instructions, the same first-week questions — typed out by someone on your team, every single time.

Onboarding fires the moment a job is confirmed. Client gets everything they need, when they need it. Your team does nothing. First impression is consistent every time.

Day-to-day operations

Staff ask the same questions. Updates go through you. Every schedule change, every client status, every internal question eventually finds its way back to your desk.

Staff get what they need without asking. Client updates send automatically at the right moments. You stop being the router for information your business already has.

Invoicing and payments

87% of service businesses deal with late payments regularly. The average invoice is 8.2 days overdue. Chasing is manual. Cash flow is unpredictable.

Invoice goes out the moment a job is complete. Reminders fire at day 3, day 7, day 14 — without anyone sending them. You get paid on time. No chasing required.

Repeat business

You know exactly who your best clients are. You've been meaning to send a check-in, a seasonal offer, a reactivation email. You just never get to it. That revenue quietly disappears every month.

A 90-day check-in goes out automatically. Dormant clients get a reactivation sequence. Your best clients hear from you before they think to call a competitor.

These aren't hypothetical. Each of these is a real process that can be mapped, simplified, and handled — usually within the first two sessions.

See if this fits your business

$1,000/month · No lock-in · Cancel any time

What's possible

What businesses like yours have achieved.

These are documented results from small teams using the same approach. Not enterprise case studies — real workflows, real before/after numbers, businesses with under 20 people.

"I was spending two hours a day answering the same client questions. An AI agent now handles it — better than I did. And somehow I ended up with new leads I wasn't expecting."

— Professional services business owner, 8 staff
Documented case study via n8n Community

2 hrsreclaimed every day

"We automated our client follow-ups and document processing. We didn't hire anyone new — we just quadrupled the number of clients we could handle."

— Bookkeeping firm, 6 staff
Documented case study via n8n Community

600 hrssaved per year · ~$30k in wage costs

"Writing a proposal used to take two weeks and three people. Now the first draft is done in 25 minutes. We quote faster than our competitors can even read the brief."

— Field Aerospace
Published case study via n8n

2 weeks → 25 minper proposal

How it works

Research puts the failure rate of DIY automation at 85%. The reason is almost always the same: people build a solution on a process that was already broken. Every engagement follows three steps, in this order. There are no shortcuts.

Find

We map what's actually eating your time — not what you think it is. The real bottleneck is usually somewhere you haven't looked.

Fix

We simplify the process first. Remove the steps that don't need to exist. Make it clean. Only then is it ready to be automated.

Automate

Now we build — on a process that's already working. This is why it sticks when previous attempts didn't.

Common questions

The questions most people ask before applying

I've tried to sort this before and it didn't work. Why would this be different?

Most automation attempts fail for the same reason: people jump straight to building a solution — on a process that was already broken. The tool wasn't the problem. The sequence was. This engagement starts with finding and fixing the process before we touch any automation. That's what makes it stick.

I'm not technical at all. Is this still for me?

Yes — and this was designed specifically for non-technical business owners. You don't need to understand how any of it works. You need to understand what it does for your business. That's all we focus on.

What tools do you use? Will I need to buy software?

Most of the tools we use are free or low-cost at the scale your business needs — typically under $50/month total. You won't need to learn any of them. I set everything up and hand it over. No hidden costs, no software subscriptions you have to manage.

Is this right for my type of business?

If you have repetitive tasks that happen every week, a team of at least a few people, and revenue over $300k/year — it's very likely yes. The apply form takes two minutes and I'll tell you honestly if it's a fit before we go any further.

How long before I see results?

Something should be working differently by the end of session one. It won't be everything — but there will be a tangible change in week one. The bigger shifts happen over two to three months as we work through the highest-leverage areas of your business.

What if I want to stop?

There's no contract and no minimum term. Cancel any month with no questions asked. The automations we've built stay with you regardless.

What does an AI automation consultant actually do?

In plain terms: I find the tasks in your business that are repetitive, time-consuming, and rule-based — and I build systems that do them automatically. That might mean automating your client follow-ups, syncing data between tools you already use, or building a custom workflow that replaces three manual steps with one. The work is practical and specific to your business, not generic advice.

How much does AI automation cost for a small business?

The tools themselves typically cost under $50/month at small business scale — n8n, OpenAI API usage, and similar. AI Concierge is $1,000/month for the consulting engagement: strategy, build, and handover. Most clients recover that cost within the first month through hours saved or errors eliminated.

What tools does Paul use?

The core stack is n8n (workflow automation), Python (custom scripts and scrapers), OpenAI and Claude APIs (AI reasoning), and whatever tools the client already uses — Xero, Gmail, Slack, Airtable, and similar. Everything is self-hosted where possible so clients aren't locked into third-party services.

Can I see examples of past work?

Yes — the projects page documents real client automations with the problem, approach, and outcome for each. Selected highlights include an 8–12 hour/week compliance automation for a Sydney church, and an AI email triage system that saves an operations manager 8+ hours a week.

Pricing

One price. No surprises.

Most businesses recover the cost in the first month — either in time saved or work that stops falling through the cracks. The automations we build stay with you if you ever cancel.
$1,000/month
  • Two working sessions per month — live, on your actual workflows
  • Support between sessions, any time (12hr response)
  • Automations built and handed over — they're yours to keep
  • A shared record of everything we build together
  • No lock-in — cancel any month, no questions asked
Apply for a Spot

Currently 2 spots available.

Not ready for full consulting? Inbox Agent handles your customer enquiries automatically for $29/month.

Apply for a Spot

Five minutes. Tell me about your business and what's eating your time — I vet every application personally.